Free ground shipping on non-discounted orders over $100. Enter code FREESHIPPING at checkout.
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On behalf of the crew here at QUIVER, thank you for your purchase.
Website orders are eligible for a full refund to original payment method (excluding shipping fees), or online gift card, IF product(s) is returned within 14 days after the date that your order was delivered.
Items that were purchased need to be returned in the exact same, "sellable" condition as when originally purchased. Items can not be damaged, washed, worn, etc. All original tags and accessories must be attached.
SALE/DISCOUNTED ITEMS are FINAL SALE and are NOT eligible for return/refund/exchange/store credit.
Shipping fees will not reimbursed for returned purchases.
SHIPPING
As you place your order, your shipping costs will be automatically calculated based on your shipping address and the method you choose. We offer USPS Priority Mail or UPS within the 48 continental United States only. Priority Mail service includes tracking and delivery in 1-3 business days. UPS Ground packages will be delivered within 1-5 business days. Shipping is FREE via USPS Priority Mail on orders $100+ when you enter the code FREESHIPPING at checkout.
We *typically* ship out orders either the day-of the order was placed, or the next business day (depending if order was submitted over the weekend/holiday).
**Please allow additional time for your order to be shipping during a sale, as we may have a surplus of orders to pack.
LOST & STOLEN PACKAGES
QUIVER cannot be held responsible for lost and stolen packages, and will not refund or replace your order.
If your package has been lost or stolen, please contact the carrier directly. With USPS, you can file a Missing Mail Search, and you can also File a Claim to claim the $50 insurance included with Priority Mail.
LOCAL IN-STORE PICKUP
For our local customers, you can also choose IN-STORE PICKUP for free, and we will have your order ready the day your order is placed.
If you have any specific shipping requests or questions, please contact QUIVER at 303-284-4875.